An author, speaker, and teacher for over twenty-five years, Mezaelle shares a sensitive, structured, and profoundly human approach to inner development.

Through her books, lectures, and creations, she invites everyone to better know themselves and to move forward with greater awareness, confidence, and serenity.

We select our manufacturing partners with the utmost care.

Depending on the collections, our creations are manufactured in France, in Europe or by specialized workshops renowned for their expertise.

Each partner is chosen for the quality of their work and their high standards.

Some collections are offered in limited quantities to preserve their exclusive nature.

When this is the case, this information is specified on the product page.

Yes.

Our scarves are made from 100% natural silk. The characteristics of each model are indicated on its product page.

To preserve its beauty, we recommend:

• dry cleaning or a delicate hand wash in cold water with a soap suitable for silk;
• not using bleach;
• not tumble-drying your scarf;
• letting it dry naturally, flat, away from direct sunlight;
• ironing it on the reverse side at a low temperature if necessary.

Yes.

Each oracle comes with an explanatory booklet that helps you discover the symbolism of the cards and how to use them.

When signed copies are available, this is clearly indicated on the product page.

Some creations are reissued, others are offered in limited editions.

When a restock is planned, you can request to be notified directly from the product page.

All you need to do is enter your email address on the product page.

You will automatically receive a notification as soon as it is back in stock.

Yes.

You can order as a guest.

Creating an account will allow you to easily find your orders and track their history.

We process orders as quickly as possible.

If your order has not yet been shipped, please contact us promptly. We will do our best to accommodate your request.

First, check your spam folder.

If you still cannot find your confirmation, please contact our customer service, providing your name and the email address used for your order.

Yes.

All transactions are protected by a payment platform that meets the most stringent security standards.

Your banking data is never stored by Maison Art Stellaire.

Yes.

If you have a promotional code, you can enter it before confirming your order.

Unless otherwise stated, only one promotional code can be used per order.

Delivery times vary depending on your delivery country.

For reference:

• France: 2 to 5 business days;
• Europe: 3 to 8 business days;
• Switzerland: 4 to 8 business days.

These times are indicative and may vary depending on the time of year.

As soon as your parcel is shipped, you will receive an email containing your tracking number.

You will be able to track its delivery directly on the carrier's website.

Yes.

You can choose a delivery address different from your billing address when placing your order.

Please check with your family, doorman, or neighbors.

If you still cannot find your package, please contact our customer service so that we can initiate the necessary steps with the carrier.

If your package appears to be stuck or lost in transit, please contact us.

We will open an investigation with the carrier and support you until the situation is resolved.

Refunds are processed after receipt and verification of the returned product.

The refund will be made using the same payment method as the one used for your purchase.

We are sincerely sorry.

Please contact us as soon as possible, attaching a few photographs of the package and the product, so that we can quickly find the most suitable solution.

Depending on the products and times of the year, a gift option may be offered when you place your order.

When this option is available, you will be able to select it directly before payment.

Your invoice will be available once your order is confirmed.

You can also request it from our customer service department.

Available countries appear automatically when you place your order.

We are constantly working to expand the destinations we offer.

We carefully consider collaboration proposals related to the Maison Art Stellaire universe.

You can send us your request via our contact form, outlining your project.